Critter Care

Animal Hospital

13040 Dairy Ashford
Sugar Land, Texas 77478
Phone: (281) 494-7700
Fax: (281) 494-7701

E-Survey

At Critter Care Animal Hospital we care about pets and their people. Our focus is to provide you with quality veterinary services in a modern, clean and caring environment. You can help us by sharing comments about your veterinary care expectations. Thank you very much for your time and thoughts. (Please check all that apply)

Our Parking Lot/Grounds:
Adequate parking
Inadequate parking
Clean
Littered or Unkempt

Our Reception Room Was:
Comfortable
Neat and Clean
Disorderly
Odor free
Child friendly

Our Office Hours Are:
Convenient
Restrictive
Should be open more

When You Telephoned:
Your call was answered promptly
There was a long wait for someone to answer
You had trouble getting through
You were placed on hold too long

Your Phone Conversation Was:
Courteous
Informative
Hurried
Impolite
I did not phone
Our Receptionist(s):
Greeted you promptly
Were warm and cheerful
Were cold or unfriendly
Gave adequate attention
Were helpful

Exam Room Technician:
Greeted you warmly
Was gentle with your pet
Seemed proficient
Was knowledgeable
Was a poor communicator

The Veterinarian:
Professional in manner and appearance
Introduced himself/herself with a warm greeting
Insensitive in his/her use of people skills
Listened well to my pet's present symptoms
Did not seem interested in what I had to say
Seemed in a hurry
Described the diagnosis and treatment well
Left me confused about how to treat my pet

Was your waiting time reasonable?
Yes      No

Did you understand our fees?
Yes      No

Did you feel the fees were fair?
Yes       No

Mailing Address
13040 Dairy Ashford
Sugar Land, Texas 77478
Phone: (281) 494-7700
Fax: (281) 494-7701
Email : info@crittercareonline.com